1. Introduction
This Privacy Policy explains how we collect, use, and protect your personal information when you visit this website or sign up to receive communications from Chanida Puranaputra.
The data controller is Chanida Puranaputra, operating through ADR Consultancy FZ-LLC, registered in Ras Al Khaimah, United Arab Emirates. When this policy says "we", "us", or "our", it refers to that entity.
We've written this in plain English so you can quickly understand what happens with your information. If anything is unclear, please reach out at privacy@chanidapuranaputra.com.
2. What data we collect
We only collect what we need. That includes:
- Email address, when you sign up through our lead capture form or exit-intent popup.
- Name, only if you choose to share it.
- Usage data, pages visited, time spent on the site, and basic browser and device type, collected via analytics cookies.
- Communications, any replies or messages you send us by email.
3. How we use your data
We use your information to:
- Send you the priority list communications you signed up for.
- Understand how visitors use the site so we can improve it. aggregated analytics only, no individual profiling.
- Improve our content, products, and offerings.
We do not sell, rent, or share your personal data with third parties for their marketing purposes.
4. Legal basis (GDPR)
Under the EU General Data Protection Regulation, we rely on two legal bases:
- Consent, for marketing emails and any non-essential cookies. You can withdraw consent at any time.
- Legitimate interests, for basic, privacy- respecting analytics that help us run and improve the site.
5. How long we keep your data
- Email list: until you unsubscribe. Every email includes a one-click unsubscribe link.
- Analytics: 26 months on a rolling basis, then automatically deleted.
- Deletion requests: all personal data is removed within 30 days of a verified request.
6. Your rights
If the GDPR applies to you, you have the right to access, rectify, erase, restrict, or object to our processing of your data, and the right to data portability.
To exercise any of these rights, email privacy@chanidapuranaputra.com. We'll respond within 30 days.
You also have the right to lodge a complaint with your local data protection supervisory authority if you believe we've mishandled your data.
7. Cookies
We use a small number of cookies to keep the site working and to understand how it's used. You can accept or decline non-essential cookies at any time. For full details, see our Cookie Policy.
8. Third-party services
Some trusted providers help us run the site. They process data on our behalf under appropriate agreements:
- Email service provider, to deliver the emails you've subscribed to.
- Analytics, Google Analytics or an equivalent service for aggregated usage insights.
- Video hosting, YouTube and Vimeo, for embedded video content.
- Amazon, for book purchase links that take you to amazon.com or its regional stores.
When you interact with embedded content or follow an external link, that third party's own privacy policy applies.
9. International transfers
Because we operate from the UAE and use international service providers, your data may be processed outside the European Economic Area. Where this happens, we rely on appropriate safeguards, such as Standard Contractual Clauses, to ensure your information remains protected to the same standard.
10. Contact
For any privacy question or request, email privacy@chanidapuranaputra.com. We read every message.